⚙️ Technical Glitch Policy

Introduction

While we strive for a seamless shopping experience, technical glitches may occur. This policy outlines how we handle such situations.

Examples of Glitches

• Website downtime or slow loading.
• Incorrect price display or product availability.
• Payment gateway errors.

Our Commitments

• Promptly investigate and resolve reported issues.
• If incorrect pricing is shown due to a glitch, we may cancel/update the order with prior notice.
• If payment is deducted but order not confirmed, we will confirm manually or issue a refund within 5-7 working days.

Customer Responsibility

Ensure stable internet while placing orders and report glitches immediately to our support team.